SERVICE FEE & DELIVERY

Service Fee & Delivery

Our pricing is simple and transparent. You pay for the item, our service fee, and any local delivery cost within Kenya.

KES 1,500 Service Fee

This fee covers order processing, supplier coordination, international shipping to Nairobi, customs clearance, insurance, and handling.

Included in the Service Fee

  • Order processing
  • Supplier communication
  • Shipping to Nairobi
  • Customs clearance
  • Insurance and handling
  • Order updates until arrival

Not Included

  • Rider delivery within Nairobi
  • Bus or courier delivery outside Nairobi
  • Extra exchange costs where applicable
  • Additional supplier charges, if any
  • Any item price changes before payment